We strive to provide our customers with the highest quality services. If you are not satisfied with our
services for any reason, we offer a refund within 3 days of purchase as long as you have not submitted
the required items.
To request a refund, please email us at info@collinspublishinghouse.com with your order number and the reason for
your request. We will review your request and respond within 3 business days.
If your request meets our refund criteria, we will issue a refund to the original payment method within
10 business days. Please note that the refund may take additional time to appear on your account,
depending on your bank or credit card company’s policies.
Refunds will not be issued once the required items have been submitted.
We reserve the right to modify or update our refund policy at any time. Any changes to the refund policy
will be posted on our website and will be effective immediately. By continuing to use our services after
any changes to the refund policy, you agree to be bound by the updated policy.